Caldera Spas dealership Ayrshire Log Cabins of Prestwick has received glowing praise from a customer who has utilised the therapeutic powers of her Capitola following cancer treatment. John Hamilton of Ayrshire Log Cabins has been rewarded for his impeccable service with the praise in a heart-warming letter from Kilmarnock resident Dave Gillies, who purchased the five-seater … [Read more...]

Coast Spas sparked a fierce global competition after launching a ‘What’s Your View’ contest for customers of the patented Vanishing Edge hot tubs supplied by its international network of dealers. The Canadian manufacturer launched the photo contest in April this year to encourage owners of models in The Cascade Series to provide an insight into the panoramic views that … [Read more...]

Passion Spas has officially launched its expansion into the USA market by choosing an appropriate location for its headquarters - Holland in Michigan. Wet leisure trade observers will realise that the largest selling spa brand in Europe is already based in Holland, but the Dutch company has now chosen its country’s name sake in Michigan to boost sales on another continent … [Read more...]

Spa Serve bosses cheated customers and suppliers out of hundreds of thousands of pounds, a jury at Stafford Crown Court was told. In his prosecution of the main shareholder Simon Foster, partner Simon Cox and office manager Jonathan Husselbee; Mr Adrian Keeling QC alleged that the three leading figures behind Spa Serve, also known as Trade Price Group, used the company as a … [Read more...]

Freedom Leisure chief Steven Floyd has gone ‘Radio Ga Ga’ this year to produce increased sales with extra investment for advertising on the air waves. The WhatSpa? Approved Coast Spas, Dimension One and Jacuzzi dealer has been utilising the advertising medium this year to hit the right sales notes with music lovers tuning into their local radio station. It has helped to … [Read more...]

National Leisure has teamed up with Doric Marketing to launch a new website to create a wave of consumer interest in a range of dedicated products manufactured under its own ‘Portland Pool Products’ brand. The UK’s largest consortium of independent pool and spa professionals commissioned Doric Marketing Managing Director Dorian Davies to design the website to be consumer … [Read more...]

Jacuzzi Spa & Bath’s exhibition team took advantage of the ‘B&B’ – business and boutique hotel - audience during the Independent Hotel Show in London. The Yorkshire-based team occupied a stand in Destination Spa, which was a dedicated feature area in the show that was hosted in the West Hall at Olympia and is billed as the ‘The Business Event for the Luxury and … [Read more...]

Spa Crest Europe, manufacturers of the world’s only carbon-fibre reinforced hot tubs, has planted the seeds for success in Shrewsbury with the appointment of Shropshire Pools & Spas based at the Percy Throwers Garden Centre. Husband and wife retailing team Tony and Tracy Roberts have joined Spa Crest Europe’s blossoming dealer network after being attracted by the bespoke … [Read more...]

Coast Spas Manufacturing Inc has appointed Matthew Warner to the newly created management position of Customer Relationship Manager. Previously, Matthew has been a driving success for many years with such ‘customer experience’ brands as Mazda and the Volkswagen Group. Through these, and countless other experiences, he has cultivated a special appreciation for what it takes … [Read more...]

Hot Tub Solutions service engineer Matt Herbert has called for the wet leisure industry to prevent customers from witnessing unqualified personnel getting a nasty shock while trying to conduct repairs. This year Scotland-based Matt, who is known as the Hot Tub Doctor, has come across a particularly shocking example of what can happen when hot tub servicing requirements are … [Read more...]